Customer Service
Our dedicated team will support you throughout your journey with us, and ensure that our high-standards of service don't drop, even after you've moved in.
Customer Service
After completion, our professional and dedicated customer service team will ensure that we're there to support you during the most crucial time after moving in to your new home.
With a generous 10-year build warranty and two-year Homes by High Street guarantee, you can be sure that any issues you may encounter will be handled swiftly by our professional aftercare service.
Warranties & Guarantees
Find out more about our extensive build and satisfaction guarantees.
Find Out MoreCustomer Charter
We're dedicated to providing an industry-leading experience during your journey with us.
Find Out MoreCustomer Code
The Consumer Code for Home Builders is there to ensure you receive the very best levels of service.
Find Out MoreFAQs
We've created some frequently asked questions, but if you require further advice or assistance, please contact a member of our Customer Care team.
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